Pilotly.
Usability Assessment & Evaluation.

Overview
Working within a team of 4 to analyze Pilot.ly's current survey tool with various user research methods.

Roles
User Researcher
User Experience Designer
Project Manager

Timeline
CURRENT

Problem

Pilot.ly team came to us with a request to evaluate their survey tool using affinity diagramming, typical heuristic analysis, contextual inquiry, competitive analysis, surveys and user testing.


Affinity Diagram

Affinity notes based off 6 user interviews from January / February 2019




Personas

Personas based off findings from our Affinity Wall.


This Project is current...check back soon!